With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Use the same email you use on StubHub. Transfer tickets to friends (for select events). I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Theyll also need to get the AXS app. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? It got postponed and now we all cant go. The Rockets App is free to download and available in the App Store or the Google Play Store. i will not book anything on stub hub as a result. At this point, you should see your tickets in the MLB Ballpark app. Click the Transfer button next to the event in your AXS account. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Bought tickets for a group? On the review page, click the Transfer button to send the tickets. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). StubHub told me to call AXS and let them know this was due to the show being postponed. Help us improve this article with your feedback. Tix originally purchased Spring 2020, was postponed until today 7/31/21. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. You will enter your community username and new password and done! Browse your upcoming events and tap the ticket icon for the game or event you would. it must be some garage shop with three programmers. If you see a Sell button next to your tickets in your account, you can sell them! All Rights Reserved. For more information, please see our With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Tap Tickets Tab (pull down on the screen to refresh if necessary). This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Tap View to access the barcode and scan in for entry. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Tix originally purchased Spring 2020, was postponed until today 7/31/21. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. And you're done! With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Click the Transfer button next to the event in your AXS account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Yes By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tickets Not Showing Up In AXS Hello! We bought the tickets through AXS and we have no clue how to sell or transfer them. Yep! Why did the venue decide to use AXS Mobile ID? I had flown from TX to NY for this show with my friend. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? After logging into the app, verify the tickets are available in the app. Have been on hold 3+ hrs. I purchased tickets for a concert back in February. I was never able to get ahold of SH again. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. I bought two tickets to a New York Islanders game at Nassau Coliseum. Help us improve this article with your feedback. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. On the review page, click the Transfer button to send the tickets. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Flew in for this show. Select the tickets to sell, and then set your price and selling options. Never. Transferring Tickets. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Many fans find it best to TRANSFER the seats to their guests prior to the event. When your tickets sell, youll receive an email informing you of the sale. What if my guests arrive at different times? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. The tickets will be delivered to the buyer automatically. There is no fee for transferring seats and you are allowed unlimited transfers. AXS Mobile ID allows you to manage . Site Map | When I sell tickets, do I have to deal with the buyer? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. What is transfer? SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. As an event draws closer, venues generate the barcodes for each ticket. Customer service all the way to your seat, 2000-2022 StubHub. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Sorry we couldn't be helpful. Here's how it works: Click the Transfer button next to the event in your AXS account. Can seats be transferred to someone who doesnt have an AXS account? The game is in 36 hours. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). A full-service national event ticket marketplace. OR. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Just follow the simple steps to make the tickets officially yours. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. When listing tickets, you decide how long your listing will be available for others to buy. Privacy Policy. Just follow the simple steps to make the tickets officially yours. You'll then be asked to review the transfer. AXS Mobile ID allows for convenience, flexibility and security. When its time for the event, they can open the app to show their tickets on their phone. Otherwise you have until your friend creates an account to cancel the transfer. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Danielle is the author of this solution article. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Follow the steps below to access the tickets: Did you find it helpful? Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Browse your upcoming events and tap the ticket icon for the one you would like to sell. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Can I still use a ticket after I have transferred or shared it with someone else? and our I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. When I sell tickets, do I have to deal with the buyer? AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. If your friend already has an AXS account, the tickets will be transferred instantaneously. Tap the gameyou are attending tap View All to see more games. The event staff will scan this digital barcode to let you and your party into the event. Here we are. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. totally rinky dink. Why did the venue decide to use AXS Mobile ID? Also, to make it even more . Click yes, retract now.And youre done! If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Did you find it helpful? Reddit and its partners use cookies and similar technologies to provide you with a better experience. The concert is tomorrow. When I buy tickets, do I have to deal with the seller? Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. It depends. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Select the tickets to sell, and then set your price and selling options. The tickets will be delivered to the buyer automatically. Nope. Is there any way to get any assistance? The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. I tried calling axs.nobody was home. Yep! The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. 2023 Crypto.com Arena. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. | Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. 2021 Vivid Seats Ltd. All rights reserved. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. No paper tickets required. After completing the account information, you may buy, sell or manage any seats in your account. After the switch, you will enter the email address you use to access the community in order to reset your password. I purchased 2 tickets through stubhub January 2020. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. How will I know if my transfer was successful? Show the ticket in the App at the entrance and get them scanned to enter. No. You may also review your transfers and purchase history at AXS.com. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. The Fox Theater Foundation. AXS Mobile ID allows for convenience, flexibility and security. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Your tickets will no longer be listed for others to buy. Yes. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Bought ticket and then they weren't available from the seller. axs allows you to transfer ticket you have bought from within the app. Select the tickets to transfer and enter the recipient's information. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Apparently it is actually AXS? Try to contact them on their Twitter account. When fans have tickets they cant use, they list them for other fans to buy. SOLD TICKETS VIA AXS. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. This will bring you to the page to confirm the correct email associated with the order. Its up to you! | Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. If you already have an AXS account, the tickets will be transferred to your account automatically. Flew in for this show. Enjoy the event! This is the QR code you will display upon entering the venue. Manage Cookie Preferences If you do not currently have an AXS account you will be instructed to create one during your purchase. Sign in or create an AXS account. The gig has not been cancelled we just chose not to go. Theyll just have to create an AXS account to claim their tickets. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Stubhub assured me my tickets would be available. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Here we are. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. What are my options here? and need to send them to a friend, transfer the tickets through your AXS account. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. How far in advance can I access my tickets? AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. You will enter your community username and new password and done! I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Official Tickets and Your Source for Live Entertainment | AXS.com Hey guys, I just joined this group so if this isnt allowed lmk. How will I know if my transfer was successful? Stub hub sent my hockey tickets for a las vegas game to axs. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Many fans find it best to TRANSFER the seats to their guests prior to the event. When listing tickets, you decide how long your listing will be available for others to buy. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. If they already have an AXS account set up the tickets will go in their account automatically. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. The game is in 36 hours. On the review page, click the Transfer button to send the tickets. Can I have multiple tickets on one phone? Browse your upcoming events and tap the ticket icon for the game or event you would like to send.
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