N.A.C.A did get me through to Selene & I had to accept their shady extremely unfair loan modification. Thank you, I stay over the night with my clients at times as well. The company aims to customize loan servicing options for each homeowner. The minimum amount due must be paid within forty days. All rights reserved. In late 2019, Pretium closed on the acquisition of Deephaven Mortgage ("Deephaven"), a market leading non-QM mortgage originator, and Selene Finance ("Selene"), a premier mortgage servicer. Hi, I wanted to know if anyone on here has purchased a REO from Selene Finance? To obtain assistance, simply notify us in any of the following ways: Call us at (877) 735-3637. I did make one correction to this document that I sent in and am now attaching - on page two, under Cable/Satellite, I add the $55.00 I pay for Fios each month to our one streaming channel. I called to have the check reissued. Submitting a response indicates a willingness to work with customers to make things right. I believe Selene Finance is running a Modification Foreclosure Scheme to steal people's homes and doing illegal foreclosures. The down side is that we carry more of the expenses but for the most part they are really easy . Selene Finance LP P. O. Selene Servicing finally granted a permanent loan modification in September 2013. Selene Finance received their last and final payment on 03/01/2022. Go to the Documents tab to access merging, splitting, locking, or unlocking functions. I paid my mortgage account off on August 17, 2022. Selene Finance has an overall rating of 2.3 out of 5, based on over 52 reviews left anonymously by employees. I contacted N.A.C.A & explained my issues with Selene. Issues: This was a pretty straight forward Kissimmee Florida Short Sale. We thought it would be a good time to refinance and get a lower interest rate. [fa icon="clock-o"] Sunday, November 3, 2013 03. ********* ****, Attached is Selene's response to the mortgagors complaint. 207 E. Canyon St., Colfax, WA 99111. Several months ago they sent us letters and began calling about a late payment. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. For what reason, I still dont know, most likely to be vindictive because I was trying to make him leave! Now I hire an attorney cant remember his name right now, but. We have called back 2-3 times a week (with promises of call backs but never receive one) attempting to get a copy of this paperwork and we keep getting different stories. During this time we negotiated a trial loan modification with Selene Finance. For details on how Selene Finance LP can help you with your mortgage payments after a disaster, please call us at (877) 768-3759 You may also contact FEMA at http://www.fema.gov/ or (800) 621-FEMA (3362) for possible government assistance. Others said that they didn't know it and others said that we were not allowed to talk to the LRD. Sincerely, With just over 500 employees and offices in 4 states, Selene collects payments from thousands of homeowners with distressed loans. We were promised by Selene that we can buy back our house. But yet they are asking for another 5,400. Founded in 2007 to provide creative loan-resolution strategies, Selene provides a flexible portfolio management approach to meet the needs of consumers, clients and all stakeholders. No one was doing that at the time. My gross income is $137,500 (it will rise again in January), and I am an Assistant Dean at Boston University. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. The complaint has been investigated and resolved to the customers satisfaction. Where are the supervisors? I live in the residence with my four children. Also, The information presented on pages 1 and 2 of the attached document from Selene is completely incorrect. We later found out that this was the action of your real estate agent working for Selene. They told me to put 15k down then payments would be 1700/mo. Executive Resolution Team. This $100,984 EMV 2 Beds, 1 Bath, preforeclosure property located at in National City, . My initial thought was to sell the property after we cleaned it up, but then we got the loan to pay off the property and fix it up. David Greene shares the exact systems he used to scale his Itstime the pay for their shady ways. He helps to bring awareness and teach homeowners about foreclosure defense and options to save their homes. BofA came back with a higher rate, and I was working with them to try and lower when the mortgage was sold - this can be confirmed by both of the above parties from Bank of America. Correspondence - Regular. Please help us stay in our home. January 27, 2012. Dear Dispute Resolution Team: Selene Finance Foreclosure Listings, On July 15, 2019, a class action lawsuit was filed by selene finance against certain individuals who were members of the company. This will surely increase the credibility of your complaint. You have the right to request information about your loan and to dispute errors. When Selene Finance makes a mistake in your mortgage loan, you need to know how to handle it the RIGHT way or you'll risk foreclosure and losing your home. Lease Purchase, Lease Options, Tax Liens, Notes, Paper, and Cash Flow Discussions, Private Lending & Conventional Mortgage Advice, Real Estate Guru, Book & Course Reviews & Discussions. Austin. 20 Selene Finance Foreclosure jobs in Irving. Selene closed its office in Horsham, Pa. in 2020. Featured review. Selene Finance LP, (The consumer indicated he/she DID NOT accept the response from the business.) Cindy and Mark Ziegler. See details. I called selene finance and changed my address with them so they could send the refund to the proper place. I called to follow up on my loan application and this was the start of a never ending battle between myself and Selene Finance. Press Done after you finish the document. Executive Resolution Team ****** ****** This has made the bank in violation of the right of the loan to collect. Selene's Larry Litton on the Rise of Smaller Special Servicing Shops. They lost one of are payments and it's been 2 months I sent proofs. Selene's Larry Litton on the Rise of Smaller Special Servicing Shops. Request a free trial. Our Home Retention Department began working with the homeowner to assemble a loan modification package, and our legal team set out tostop the foreclosure lawsuit. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . This time a wrong date, next time a missing signature. Is Selene Finance a good company to work for? A No Go warning. Selina Finance states that their foreclosing process is not a direct sale. 207 E. Canyon St., Colfax, WA 99111. (Updated 2023), Pursuing a foreclosure or sheriff sale while your loan modification application is still being reviewed (also known as. Executive Escalations for Mortgage & Vehicle Servicing, Bank of America from the Office of ***** ********* President, Retail Banking at Bank of America. Selene Servicing finally granted a permanent loan modification in September 2013. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. My husband and I talked with Selene that we were trying to get a loan to pay off the house. von | Jun 17, 2022 | ruby tuesday university blvd closed | | Jun 17, 2022 | ruby tuesday university blvd closed | This web site is designed for general information only. Bumpboxx Flare 6 Charging, Upon reviewing this web site, I have reason to believe that they may be targeting a select market of homeowners, in particular those who are having financial difficulty, ILL OR Elderly, or those who have owned the home for over 5 years#EQUITY. HQ. The company is a subsidiary of an international investment firm, Pretium. She told me some investor bought it. The new home for your loans. With more than 500 full time employees, Selene Finance is a special servicer of nonperforming, re-performing, REO and performing loans and is able to service in all 50 states. President and Chief Executive Officer @ Selene Finance Senior Managing Director @ Pretium Partners, LLC President, Servicer Solutions @ Altisource see more Senior Vice President, Real Estate Services @ Altisource Vice President, Business Operations - Auto Finance @ Capital One Vice President, Chief Operations Officer, Installment Lending and Sb Credit Card @ Capital One I hope you will look with a fresh eye at my documentation and work with me to protect my credit and develop a workable solution, so that I am bot forced from my home and/or have my credit ruined for no reason or fault of my own. I am in the midst of this horrible experince and concerned about what will happen next. Then filed the Deed of Trust, covered everything up for 11 years.so alt of good that will do me now Im out almost $350,000 but they are even wealthier all I have is my stack of paperwork that proves it happen. It was either accept the awful offer or lose my home after 13 years! Then my attorney was able to obtain proof of posting which was a slap in the face because looking at the pictures that were taken, I was home that morning, possibly in the shop but on the property, as well as my children. Close. It's been a lot of little things. This review was chosen algorithmically as the most valued customer feedback. In this book, author and investor Pretium, an investment management firm focused on real estate, mortgage finance and corporate credit with over $10 billion in assets under management, today announced that it has closed its previously announced acquisition of Selene Holdings LLC ("Selene") from funds managed by Oaktree Capital Management, L.P. and Ranieri Partners LLC. From the time evicting them we collected seven truckloads of garbage and a driveway full of cars that we just spent thousands of dollars to get rid of this year from the property. We were informed the new modification (without the ex-gf signature requirement) was accepted on 10/03/2022 and that we would be receiving paperwork within a few days. Selene has servicing agreements with various third parties and affiliated entities to service residential mortgage loans. He has now filed Bankruptcy to over 46 different people. We were then informed that my husband's Ex-Girlfriend had to sign the mortgage paperwork because she was on the loan. Washington State Property Tax Exemption For 100% Disabled Veteran, I have called Selene Finance over and over with no real explanation of why I owe. The above are just some of the nightmare scenarios. Selene Finance is unethical to work with. I worked for a national law firm for 10 years and what they charged was outrageous. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Selene not reporting mortgage on credit report, Ive had my mortgage with Selene Finance for 5 years, Timely Payments, Selene Finance Screws Up Loan, Selene Finance Foreclosure On An Elderly couple, Selene Finance Forecloses Despite Pending Loan Modification, Getting The Run Around From Selene Finance, This topic has 2 replies, 3 voices, and was last updated. It also means that the bank can take the home back without having to go through the court system. Founded in 2007 and headquartered in Houston, Texas, Selene Finance is a residential mortgage company. We have helped over 5,000 homeowners, here is one of their stories. It is foreclosure by lieu of foreclosure. Email us at LoanResolution@SeleneFinance.com. They finally sent the check to the address of the house I sold. Seller has not dropped the listing price. BBB is here to help. My salary will also raise to $142,000 in January (as we just had our annual review/merit raise notices). A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. Location & Hours 9990 Richmond Ave Ste 400 Westchase Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Selene Finance LP. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I looked today and found that the deed had finally been filed and another trust now owned my home. February 7, 2020. The price of the house can reach up to 90% below market value. Contact Us. They just demanded that I wait the proper time for them to issue a check with my refund. Why? Cindy J Ziegler I have all these late fees. No one can explain where the extra money is coming from. I called August 20. Prior to COVID, I have always paid my mortgage without interruption. Selene Finance LP, MTGLQ Investors LP and Unknown Parties: Case Number: 4:2022cv00137: Filed: March 21, 2022: Court: US District Court for the District of Arizona: Presiding Judge: Bruce G Macdonald: Nature of Suit: Contract: Other: Cause of Action: 28 U.S.C. Initially, when I called, Selene had no knowledge of me or my property, even when I provided them with the account number on the mail they were sending me, they told me it takes awhile for them to process new customers. 46 Selene Finance Foreclosure jobs available on Indeed.com. Address the Support section or contact our Support group in the event you have got any questions. Life was different and my kids didnt know anything besides this being home!! All we said repeatedly is that we wanted to pay off our house and take care of this loan. I have not missed a payment, MY FICO score is 834, and I am in the Excellent category with every credit reporting agency. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Phone Number (800) 735-2989. Edit selene finance third party authorization form. United States. William C 05/05/2022 Absolute nightmare. They accepted February 2022 payment, but now refuse to accept payment unless its certified funds for the entire amount previously delinquent prior to modification. Our interest rate was over 11% in 1989. v. Selene Finance LP, et al., No. All this activity at the home was very scary as I do in-home care providing. We cant get a home equity loan. Your email address will not be published. As far as I know, there are no other acceptablebids. Reimbursement is 7-10 days. We reviewed Selene Finance, LP's servicing of its Federal Housing Administration-insured loans and its implementation of the U.S. Department of Housing and Urban Development's (HUD) Loss Mitigation program. I have done all correctly, on time, have the income, and have been wrongfully denied. We suffered a hardship, then unemployment during COVID, and unbeknownst to us our house was auctioned. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Selene gave me all the options and presented the best alternative to keep my home. Terms of the loan modification were six (6) monthly trial payments of $674.13 (starting in January 2013) in order to receive a permanent loan modification. Contents [ show] Since March 2022, I have attempted to make payments to Selene on my mortgage, and have been refused. Incorporation Date. We need to start recording all conversations with Selene. So now I on the hook for the back payments overnight. Our bank did not want to give us a check for the reinstatement as they reported they wish to pay the entire loan in full. He had to continue making trial plan payments while we fought for the permanent loan modification he deserved. They paid Selene a lump sum to catch me up from arrearages and agreed to make my mortgage payment for 6 additional months. Selene Finance LP ATTN: Cashiering Department P.O. I help homeowners keep their homes and be treated and serviced correctly by their lender no matter what. Headquarters: 9990 Richmond Avenue, Suite 400 South, Houston, Texas, 77042, United States. Selene Finance (www.selenefinance.com) was founded in 2007 and is a trusted name in the specialty servicing business. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. When given the opportunity to take down lenders as Selene, who feel that they are Untouchable because theyre smaller Out Of Reach and a lot of investors. Type Private Status Active How did it go? Selene instead applies that amount to my next months payment, contrary to my loan agreement. Thats how screwed up they were. IT Department. Our lawyers were able to save his home and he is enjoying his retirement in peace. I have also sent this to top class action as well about Selene finance. We were served foreclosure paperwork on September 30, 2022 in which we called Selene on October 3, 2022 to inquire what was going on with the investigation. more attainable than ever. There was never a manager available & the name of my "loan officer" was not legit on the paperes they sent me. They agreed to pay March, April, May, June, July and August. I ustilize all tge options, doors, contacts, and courts ti make sure they are in fact in compliance. What? Funny Emails To Send To Coworkers, I think they be able to get the information they need. SELENE FINANCE, LP branch Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address 9990 RICHMOND AVENUE STE 400 SOUTH HOUSTON, TX 77042 United States Industry Codes Selene employees would often talk about the LRD committee that makes the decisions, but only one promised us a phone number that never responded. We completed and faxed, e-mailed, and certified the same copies of the same paperwork constantly. Now Selene told me to pay the full amount r foreclose on a home that I occupy (XXXX-XXXX) with my ailing father for nearly 20 years. The hiring of a lawyer is an important decision that should not be based solely upon advertisements. My credit rating is in the 800s, FICO 841. (Filing fee $ 402 receipt number 0540-8429702), filed by Wilmington Savings Fund . Click Done to apply changes and return to your Dashboard. Im also communicating with several other attorneys and filing complaints with the following organizations [Lone Star Legal Aid, which is organized to help low income Texans with their legal matters.] Selene Finance is messing up my credit because it's showing past due amounts. The title company had provided me with a photocopy of the posting in the newspaper but I felt that with something of this magnitude I should have been personally notified. I was in financial crisis and sought assistance from the save the dream program in Ohio that helps with mortgage payments. After talking to a couple of realtors I realized I would have to rent it out because I was not moving back in just to move right back out again. I ustilize all tge options, doors, contacts, and courts ti make sure they are in fact in compliance. Executive Resolution Team Staci received a Accounting degree from Utah Valley University. I completed my 3 month trial payments w/Selene plus 6 more on time payments over the phone. Myself and my loan officer have spoken with literally 25 people at Selene requesting this documentation be filled out. We have helped over 7,000 homeowners fight back and keep their homes. Whitney Wheeling, et al. A lender must deliver a note to the borrower stating that he or she has defaulted in meeting its obligations. They reported that it may be necessary to issue another loan for the second check for the payoff. Bank of America allowed this so we would not fall farther behind. Selene Finance LP ATTN: Customer Service Department 3501 Olympus Blvd., Suite 500 Required fields are marked *. Now the courts have set a hearing date of June 4th and I am going to continue to fight this with everything that I have!! Dear Sir or Madam: They would not discuss the repayment amount when I called. We suffered a hardship, then unemployment during COVID, and unbeknownst to us our house was auctioned. See ECF No. In talking with our lawyer, we believe the Trustee Deed is invalid. We ask that you respond so that we can understand why it would seem that you have tried to keep us from fixing the situation - as your company states "this is to collect a debt" and we have the money to pay it! It was nice when the break-ins stopped and the person messing with the door locks was no longer active. But there was no need for me to walk away since at the time of purchase I put down 100,000. Any advice that any of you have for me would be GREATLY appreciated!!! During this time our home was broken into three different times severely ruining the door. Our interest rate was over 11% in 1989. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. If you have an FHA loan, call the FHA National Servicing Center at 1-877-622-8525. Our lone was sold from Bank of America to Selene. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. They just sent me a new modification with payment 250.00 more than the modified payment thru shellpoint with a 60k balloon payment and want me to do another 3 month trial period. It opened for business in 2007, has 108 employees on staff, and is managed by its President, Karen Bellezza. I was living there at the house at that time, paying the water bill, electric bill, and insurance. See the top reviewed local fireplace services and installers in Dierdorf, Rhineland-Palatinate, Germany on Houzz. Submit a complaint and get your issue resolved. This is how it gets to be known as a competitive bidding affair. I worked for a national law firm for 10 years and what they charged was outrageous.
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