Panda Express Shift Lead Jobs, Employment | Indeed.com "Thank you for asking - I do have a few questions. An example would be if a donor has a severe reaction. They are responsible for managing the daily operations of the restaurant, including overseeing staff, ensuring customer satisfaction, and maintaining a clean and safe work environment. There was never a discrepancy. 1. inventory The typical Panda Express Shift Leader salary is US$19 per hour. I am a trustworthy person with a strong track record of honesty with my previous employers. 3.no shared registers 9 employees wash hands for at least 20 seconds ", "I appreciate that Panda Express encourages continued education and training. ", "State and federal laws require companies to produce schedules for employees in advance. Panda Express restaurants were traditionally located in shopping mall food courts . As a customer of Panda Express in the past, I appreciate the value you put on customer service. If it's a difficult customer who shook me up, I will take a breather outside for a moment. I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". Shift Leader - Immediate Start at Panda Express Inc - GrabJobs (6) I am unable to send or receive calls from my home or neighborhood. Click the links below to learn more about E-Verify. You can also refer to any positive employment references. Job Details. Averages based on self-reported salaries. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. . 2123-Veterans Pkwy & Bass Pro Dr PX, Clarksville, INDIANA, UNITED STATES (. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Why do you want to work at Panda Express? Test. Shift Leader - with Growth Opportunities at Panda Express - GrabJobs 7 sewage isnt clogged or backed up How to Answer: Why Do You Want to Work Here? Associate discounts for many brands I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. Of course, your posts always make me hungry! It is also important for shift leaders to be able to motivate their teams and provide feedback on performance. Great Compensation Package and Bonus Opportunity Share some of your strengths to show you have qualities in both categories. They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. "Your customer service standards are one of the reasons I was so attracted to your company. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. * Prefer some Operations experience. You've talked about which social media platforms you use and how they enable you to connect with the company. Challenge also appreciate one another. Talk to the interviewer about your attendance. This is a good start! The company was not happy about it because it cost them a lot of money but, in the end, they realized that they were in error. Panda Express Interview Questions [+ Best Answers] - WorkNearYou You will gain hands on experience in cooking and preparing Panda favorites for our guests. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. It doesn't have to be a formal role as a manager or supervisor. Help make it more accurate by adding yours. ", "My verbal communication skills are strong; however, I would say that my written communication skills are not as strong. When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. Talk to the interviewer about your ability to control pressure in the workplace. It's great to even be 10 minutes early rather than just showing up right on the dot. Regarding Panda's culture and people using questions from the training evaluation set. Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. The king ordered the *peons* to What was the significance of the *Mendez* v. *Westminster* court decision? You will gain hands on experience in cooking and preparing Panda favorites for our guests. Interview and hire new employees.Review financial statements, sales and activity reports, other performance data to identify opportunities for cost reductions or service improvements.training and coaching associates making weekly schedule, store Inventory, labor planning and food orderingled and implement company's culture . A good follower is good at following directions and working hard to accomplish tasks. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda . Shift Leader - 2082 Job in San Rafael, CA - Panda Express I am good at explaining how things work. While performing duties, counter areas are often hot with steam from steam table and food vapors. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. standingeagle1. "I know that you have a great social media presence and I do follow your Instagram account. arkea_sauvage5. Here are three trends influencing how Panda Express Shift Leader employees work. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. Panda Express Module 1 - Shift Lead Study Guide Keep your answer simple. 2,908 Shift Leader Jobs in Avon, IN hiring now with salary from $23,000 to $38,000 hiring now. District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. Previous experience in a customer service or restaurant setting is preferred, but not required. Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Full-Time. Tuesday, March 14th, 2023, 3PM - 6PM Now Hiring: Service & Kitchen Team . They also offer competitive wages.". Medical and Dental Insurance Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. ", Setbacks happen to everyone. I Would like to be part of team that encourages employees to reach their potential and makes them feel like valued employees. High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. They must also be able to work independently and as part of a team. It sounds like you have a history of being trustworthy! Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Shift Leader Job in Georgetown, TX. Recreational Impacts Sports & Ethics. I am highly trained in hospitality and am a very attentive individual. Panda Express - Wikipedia It can also help you identify employees who may be ready for a promotion. However, this answer could benefit from being more specific. You can also talk about how you communicated when issues arose in order to quickly solve problems and maintain team momentum. I appreciate your balanced approach to this question. The restaurant is clean both inside and outside. I feel this experience prepared me for a leadership role. Then tell the interviewer about your past related work experience. ", "Yes, I use Facebook and Twitter regularly. In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. Module 1 Panda Express PIC Test. ", "I can be a follower when necessary; however, I am naturally a leader at heart. Do you rely on past experiences? 3.pic keys returned during turn over-transfer or termination "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . If you could choose the focus of your training, what would you pick? ( customer service, clean store, food quality, associate growth, inspire, and build leadership), restock and being prepared for peli hours, plan for the win and have your team on board, Ability to not take things personal, but more as a learning opportunity, sensing others' development needs and inproving their abilities, Knowing when to give good and feedback as a learning tool, Be recognized as a world leader in people development to become loved by our guests. - How long has this role been vacant? Flashcards. Share details about how you communicated with your team to help them understand the goal and their unique roles. 22001579. Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. This will lead to increased productivity and better customer service. Panda Express Open House Interview Day! This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. We do not have advertisements on our pages but we do try to make money through paid-memberships. 7.keep safe closed The estimated base pay is $31,797 per year. Try to think of a time when you went above and beyond for a customer. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile.' Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. 9.manager key- posession by pic/manager, 1. lock back door-all times You will support in creating a vibrant and welcoming environment for our guests. 48 terms. $18 to $24 Hourly. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. You can also use your ability to lead by example to show new employees how to do their job correctly. The first restaurant opened in. My previous job as a manager required daily cash handling and nightly deposits. What opportunities will I have to learn and grow? That is where I find out about new entrees being offered and also recently about the scam post on Facebook.". 8. cashier drawer count- verify by pic Education and Experience: The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. 4. food quality Delegating to subordinates also helps alleviate stress to a degree.". I like that I can sense your enthusiasm in your answer! Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. Priscila Flores-Sanchez - Shift Leader - Panda Express CA&C | LinkedIn Associate discounts for many brands My supervisor and co-workers will attest to my clear and concise communication skills. Do you pause to evaluate what happened, make adjustments, and try again? It required a lot of patience, but it helped me to recognize my leadership potential. Based on 1 salaries posted anonymously by Panda Express Shift Leader employees in Columbia. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. 3. integrity Choosing to further your education to help you along your career journey shows initiative and a willingness to work hard to achieve a goal. Panda Express Module 1 - Shift Lead Study Guide. ", "Yes. What about this position is the most important? Created by. In total, I took 12 vacation days out of my 15 allotted days. Other than that, I am available. What would you do if a team member was not performing well? Assure the interviewer that you see a longer-term fit with Panda Express. Our interview questions and answers do not represent any organization, school, or company on our site. raphaelamadeus. Hmong Innovating Politics; Activity. I've learned to compartmentalize a situation into smaller parts to cope with situations. ", "Cleanliness is extremely important especially in this industry and in this time of Covid. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. Do you have experience in corrective discipline and terminations? Explain your answer. The trick is to try to look at the situation from their perspective and respond accordingly.". Panda Express Hiring Process does a background check on potential employees. Other quick decisions could be if you are asked to take on a new responsibility and are only given five minutes to decide if it's something you are prepared to take on. When factoring in bonuses and additional compensation, a . 661 solutions. I think that it is important to give back to your community, whenever possible. 1. bank desposit daily "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. When answering this question, it's important that you share a past example of your leadership experiences. Use the following interjections with commas or Being a good communicator is vital to working with others or leading a team well. Which part of the position has the steepest learning curve? Sometimes it's just about being encouraging.". Is honesty always the best policy? When it comes to clients, I will apologize on behalf of the company for errors. | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. 4.no sharing keys or codes (12) I need that cash! ", "Yes. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Customers love when you go above and beyond for them which will, in turn, generate more business. The highlight for the interviewer the primary factors that made your leadership style a success. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Salary: Depending on Experience (DOE) This position is responsible for possessing a thorough knowledge of Gila River Gaming Internal Controls, policies, procedures . About Us | Panda Restaurant Group Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. ", "My first reaction is to access the situation. You will gain valuable skills managing store operations and leading the team during the shift. Perhaps say you would like to become a restaurant manager. About This Job. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . Full-Time. You can also share how training helps others succeed by sharpening existing skills, providing new skills, or enabling them to utilize new tools or strategies. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. How would you deal with a difficult customer? Do they offer innovative menu items or engaging product promotions that keep customers coming back? This was my first time leading a team, but I found it quite easy because of my previous teamwork experiences. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. when running shift, PIC is person in charge of delegating and running shift. TYPE. ", "I like the culture Panda Express offers. This is a solid response. 40. Superior, CO. Posted: February 28, 2023. When I face a difficult customer, I find that it is usually due to a breakdown in communication. Answer dates might appear two to three weeks before they were published. State that you dont think money is a great motivator but that taking the time to praise your employees for good work goes a long way. I will often get a group of employees together and work out a game plan on how to accomplish the goals. Consider also sharing what cleanliness communicates to customers - that the quality of their experience and their safety is of utmost importance to the company. Panda Express Hourly (. All of these factors come together to determine the salary for a Shift Leader at Panda Express. 5007 Total Views. Your answer illustrates that you are a reliable employee that shows up and doesn't miss work. There is always a healthy way to cope. A. Katrina B. phone service C. provider D. letter. I would love to end up in a supervisory role later in my career. $17.5-$24.5/hr Shift Leader - 545 Job at Panda Express The restaurant industry is fast-moving and nearly always open. Panda Express- Shift Leader Flashcards | Quizlet The interviewer would like to hear about a time that you led a team, with a positive outcome. ", "Management always has projects for the Center Leadership Team to address. Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. Demonstrate that you are confident and able to react swiftly when the need arises. As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. Difference between PIC and Shift Lead : r/PandaExpress - reddit . Associate discounts for many brands. On-Going Career & Leadership Development Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. We do not claim our questions will be asked in any interview you may have. Table Games Shift Manager Job | Lone Butte, Chandler, AZ | Hospitality I then go into ", "I have taught myself to become much calmer with my first reactions when problems arise. ", "It depends on the situation. I am able and willing to work overtime, and weekends as well. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . TCI-M2 Concepts, J.V. For this reason, I would rate my communication skills as a 7/10. Learn. This question is often asked to determine your level of comfort with handling cash and credit card transactions. Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. Education and Experience: Some high school. 6.cash pull- dont exceed $600 Learn. It was inspiring. In my previous position, I was responsible for counting out change at the register and balancing our daily sales. It's best, to be honest, and tell the truth whenever possible. 2. safe count- safe wizard We can all agree that interviews are stressful and competition is intense. Often it is a matter of balancing honesty with how you deliver your message in order to build trusting relationships.