Click here to schedule an appointment now. Marine Corps CAC/PKI Office (703) 784-2750. **Please do not contact us to check the status of your card until 14 business days have passed. Click here to schedule an appointment now. Both locations will take their last customer at 3:15 p.m. Provides support for Officer Assignments and directorate administrative/budgetary support. 2. This office handles all DEERS updates, and issues Common Access Cards (CACs) and dependent and retiree ID cards. The following brochures are available to assist you in using it. HILL AIR FORCE BASE, Utah -- The Defense Manpower Data Center recently released their DEERS appointment system known as "ID Card Office Online." With this new system rolling out faster than planned, the previous RAPIDS Appointment Scheduler will now shut down with current appointments transferred into the new system. Primary APC Name: Seven R. Kennaugh ALL Sponsors, Spouses, and Dependent Children OVER 18 must have two UNEXPIRED forms of ID to receive a new ID card. All Dependents without a Sponsor present must have a valid DD Form 1172-2 pre-printed by a DEERS station that has been signed by the Sponsor and a Verifying Official ahead of time. 2023 Resiliency Days (PDF) APPOINTMENTS ARE A PRIORITY. Illegitimate child: Voluntary Acknowledgement of Paternity or Judicial Determination of Paternity is required as well. Dependents - Does the Sponsor need to be present? . Select an option below to update your CAC, manage sponsor or family member ID card information, or find a RAPIDS ID Card Office. Closed Weekends, Federal Holidays & USAFA Resiliency Days. Please allow up to two duty days for a response. Office hours, appointment information, ID issuance,list of acceptable identity documents, and other information can be found on our DEERS Information Flyer. I recommend you never come to this office because I never will again. Details on each option are available at the links below. 0730-1500, Tue. 1459,4th and Griffin St. For CAC, DEERS and ID Cards (Not Passports), Hours of Operation spencer.e.atkinson@usmc.mil The General POA must be original, valid, and unexpired. We are still under COVID-19 restrictions IAW CDC guidelines and will enforce whatever is necessary to make the IDCC a safe place. Please keep record of your appointment confirmation number, and read all of the conditions, as more than one might apply to your specific situation. If the expiration date of a State driver's license is blank or displays ''military,'' the VO is required to enter the following as the expiration date of the driver's license: DMDC will no longer allow DEERS/RAPIDS Sites to utilize an EXPIRED State Drivers License as an identity document. Step 1: Sponsorship & Eligibility. JBSA-Randolph: 210-652-3036, EMAIL: Expiring or expiredCAC (must have two forms of other valid ID Unexpired with Photo e.g. 0900-1400, Tue. The sponsor must be present. Office Hours: Step 1 Frank A. handled my reup quickly and very efficiently . 0900-1400, Fri. 0900-1400, Air Force (Los Angeles) 2420 Vila Way, Suite 1467, Los Angeles, CA 90245 Phone: (310) 653-3114 Hours: Mon. Marine Corps Air Ground Combat Center Twentynine Palms, Hosted by Defense Media Activity - WEB.mil. Individuals will be scheduled based upon the priority of their. Appointments can be made at:https://idco.dmdc.osd.mil/idco/, Using State Driver's License as an identity document. Social Media . For Hawaii personnel, our HING location in Hilo is listed on the site, so you can make an appointment online. Walk-in appointments on-site are now available Mon-Fri, 0800-1100. The Department of Defense (DOD) provides members of the Uniformed Services with a distinct ID card identifying them as Active Duty, Guard, Reserve, or Retired members and authorizing them to receive Uniformed Services benefits. Add emails (must have print out of correct email), OAJ - Albert J. Ellis Airport (Jacksonville), RDU - Raleigh-Durham International Airport, TECOM Training Support Center-Camp Lejeune, Solid Waste Landfill and Qualified Recycling Program, Marine Corps Combat Service Support School, Department of Defense Self-Service Logon Brochure, Defense Manpower Data Center ID Card Office Online Brochure, https://milconnect.dmdc.osd.mil/milconnect/, Click here to download a PDF file of the Valid Forms of Identification, Requirements for DEERS Enrollment and IDC Issuance, Report of Lost or Stolen Identification Card Form, Hosted by Defense Media Activity - WEB.mil. Only the dependents listed on the DD Form 1172-2 can receive service as authorized by sponsor. CONTINUE. Also need a copy of DD 214. 1457. Among its many roles, DMDC is: The leader in joint information sharing and support on DoD human resource issues. DEERS/Official Passports/ID Card Center 2034 Barnett Avenue, Suite 102 (Little Hall) Quantico, VA 22134 703-784-2750 DSN: 278-2750 For CAC, DEERS and ID Cards: Walk in Hours Monday-Thursday 0700-1500 Friday 0700-1330 Appointments Monday-Thursday 1300-1500 Friday 1300-1400 Passports are "By Appointment" only. 100% Disabled American Veteran You are more than welcome to call 858-307-1421 or leave an ICE comment at:http://ice.disa.mil(Search Information Management and click on MCAS Miramar then ID cards). POC: (760) 830-7551/7450. DD Form 1172-2 is not an acceptable form, if the document wascompleted on ID Office Online and the form is printed blank. DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and. Sponsors are highly encouraged to go to thenearest DEERS/ID Card Center and fillout DD Form1172-2. Requirements for DEERS Enrollment and IDC Issuance. Fri: Closed for Training. APPOINTMENTS CANNOT BE MADE FOR SAME DAY. Exceptions will be made for deployments, but a deployment letter from your command must be provided to the IDCC. Sponsors needing to add new family members or remove current family members are required to bring the following documents: If your CAC has been locked as a result of too many invalid attempts, or you have forgotten your PIN, there are workstations you may use to reset your own PIN without having to go to a RAPIDS workstation. DD Form 1172-2 can now be completed online at: https://www.dmdc.osd.mil/milconnect Sponsors with CAC or DS log-in access can digitally sign the 1172-2 and the electronic copy will be available for use in their DEERS record. Note: Please enter 89191 under location for Nellis AFB, At this time, we ask that customers communicate with us via email. The ID Card Center is located at the Camp Lejeune Reception Center in Building 59 which is located on Molly Pitcher Rd, and there is a satellite office located atStone Bay in BuildingRR-4 which is located onRifle RangeRd. Appointment Hours: Mon-Thurs 0730-1600 Fri 1300-1600. Walk-ins/Emergency IDs: Mon Fri: 8 AM-11 AM, Military Personnel Flight Office Phone 732-820-6302 Business Hours Monday-Friday 8AM-4PM Closed Standard Day Off (SDO) Fridays and State Holidays Website RAPIDS ID Card Office Online Site ID: 620055 GPS Location 100 Camp Drive, Sea Girt, NJ 08750 Physical Location Hours of Operation. New ID cards can be reissued once the social security card is updated with the new last name. GTCC Agency Program Coordinator (APC) for the level 3 hierarchy under the MAGTFTC Command. DEERS is also responsible for producing DOD ID cards (RAPIDS and common access cards). If ordered to a MCC not listed above, report directly to the command indicated on the orders. To avoid wait times, make an appointment . A New Enrollments make appointment. At no time can a dependent receive an id card without proper identification or documentation. All military personnel/Civil Servants/Contractors whose CAC card has been stolen must bring a theft report from a Police Station. Patrons will need to visit the MCB Camp Lejeune or MCAS New River ID Card Centers for service. The sponsor will have 90 days to provide the actual social security card to any DEERS office. If the childis not receiving services at the IDCC, please make arrangements for your children to be cared for outside of the DEERS/ID Card Center. A Scheduled appointment timeframe takes about 30 minutes per session. Click here to schedule an appointment. Renewal of the ID will then be required. The picture ID cannot be expired. douglas.apraicio@usmc.mil. Identification: Please be sure to reference the following link before visiting our office to be sure you have all proper identification in order to be issued a new CAC. For a new child the birth certificate or proof of birth letter, and social security card is needed. Building: 1 Room 124. . 0900-1400, Wed 0900-1400, Thurs. Provide assistance to active duty personnel within Headquarters Battalion and civil service personnel APF or NAF assigned to MAGTFTC. Click here to download a PDF file of the Valid Forms of Identification. Applicants for a CAC must be sponsored by a DoD government official or employee. POC: (760) 830-7455/7551. Of that total, 1,954 were dependents and retirees, which is the largest demographic that will benefit from the new online renewal process. The DOD also issues members eligible family members and other eligible individuals a distinct ID card authorizing them to receive Uniformed Services benefits and privileges. Call or text to get quick answers to your questions: PHONE: (813) 796-5272. This requirement includes all dependent and retiree ID cards. SURROUNDING ID CARD OFFICES Combat Center Personnel Officer/SNOIC: (760) 830-1800, DEERS Site Security Manager: (760) 830-5365 5000 Series: Administration and Management, 11000 Series: Facilities and Activities Ashore, Civilian Awards, Retirements & Recognition, Natural Resources & Environmental Affairs, Continuous Process Improvement (CPI)/Lean Six Sigma, Interactive Customer Evaluation (ICE) Account Management, Sexual Assault Contact Information and Resources. 0730-1530, Wed. 0730-1530, Thurs. - Please provide a copy of your retirement orders or DD214 if your duty status is changing from active duty to retired. The Base Seattle Personnel Services Division is one of several RAPIDS/DEERS sites located in Washington State. ID Card Office Locator & Appointments Find a RAPIDS ID Card Office. ID card offices can no longer accept the following: Student ID, Expired IDs (including Drivers Licenses on Military Auto-extend). 0900-1500, Fri. 0730-1500, US Marine (Camp Pendleton) 20250 Front Desks, Oceanside, CA 92055, Phone: (760) 725-2013 Hours: Mon 0730-1530, Tue. Hickam Joint Base Pearl Harbor ID Card/DEERS Appointments Available, M-F: 0800-1530 Self-schedule your ID appointment at: https://idco.dmdc.osd.mil/idco/#/ . Table of Organization (T/O), and other manpower related programs pertaining to efficient and effective organizational management. Additionally, we also provide diplomatic, official passports and no-fee passports for official travel. To schedule your final out appointment, send one email with all out-processing documents per the PCS booklet and any personnel processing codes (PPCs) you received in your initial assignment email to99FSS.FSPD.Assignments@us.af.mil. Please note that some schools on this website do not place an expected graduation date on their documents. Arrived on 13th at 8a.m. No rhyme or reason on who or what they prioritize. When issuing DoD ID cards to customers, we are required to enter an expiration date for most identity documents in RAPIDS. A session may consist of (1) CAC ID or up to (2) Dependent ID Cards. The deers office locations locations can help with all your needs. A DD Form 1172-2 may be picked up at the nearest ID issuing facility if all identification and eligibility are met; see MCAS Miramar ID Card Center Customer Service Information flyer for a site near you. End of Active Service (EAS)/Discharge: DD Form 214 (Member 4) Home Help Feedback 2:07 PM 8/18/2021 ID Card Office Locator & Appointments Find a RAPIDS ID card Office Make an Appointment CONTINUE Type here to search m The dependent brings in all the supporting documentation and the electronic signed DD Form 1172-2 from RSS to complete enrollment and/or be issued the ID card. For all other online ID Card requests, please follow the instructions below: Online Services: We offer the following online services:Dependent/Retiree renewals, initial enrollment in DEERs, Replacement of lost/stolen Dep/Ret ID cards, Changes in affiliation (AD to Retired/Retired to 65/100% DAV/Age 21 to 23 full time student/Age 23 with Tricare young adult. PHONE: https://rapidsappointments.dmdc.osd.mil 2. E-5 and below" as walk-ins can exceed one-two hours at any given time. Please note: the MPF will be closed to all customers on the last Friday of every month, all Federal Holidays and AMC down days. CAC Pin Reset hours remain unchanged at this time. Secondary: A second Primary ID or Social Security Card, voter's registration card, Birth Certificate, or Veterans Health Identification Card (VHIC) . If you have a confirmed appointment, and cannot make it for any reason, you will need to cancel it through that website. ID / CAC Card Processing at NSA Orlando is located at Welcome Center at Naval Support Activity Orlando before the gates to enter the base. For the majority of CAC holders (Military and DoD Civilian), your sponsor will be an authoritative data feed from your Human Resources department. POC: (760) 830-7088/7348. Download a copy of theFAP SOP. If the sponsor cannot be present with their dependents during the issue of their ID cards, a verified or notarized original copy of the DD Form 1172 is required. Monday - Thursday: 0700-1600 (Closed for lunch 1145-1300) They are in high demand and your early cancellation will give another person the chance to schedule an appointment. 2034 Barnett Avenue Stepchild: the Marriage Cert. All Military Installations have begun scanning ID cards for Base access. Full time student IDs are now issued to the end of the current semester, graduation date (if information is provided on school letter) or 23 if occurs sooner. The minimum age for children to receive an ID card is age 10. This information can be found above under Upcoming Events. This office reserves the right to stop walk-in services at any time due to high customer volume or system outages. This section is responsible for: Evaluations, Duty Info Updates, UIFs, myDec, myEvals, SDAP, OS Tour Data, IEB, Awards and decorations. This letter should state that he/she is a full-time student, and also an expected graduation date. Please see the ID Card application checklist here. Primary: Military ID, Drivers License, Passport. Any individual aged 18 or over must present two forms of valid, unexpired (date on physical ID must NOT be expired. " A 15 percent reduction in foot traffic means approximately 500 less appointments per month and 6,000 less per year . Site Locator, Appointments and ID Card Office Online: https://idco.dmdc.osd.mil/idco . They can also verify statuses and change/update DEERS information. Stepchild can only be listed under one Military Member for benefits, see your local Representative for clarification. All must be unexpired. Activation/Deactivation: Orders (cannot be added to DEERS/Rapids until the Effective Date of Orders)/DD Form 214 (Member 4) For website assistance, please contact webmaster@nellislife.com. We will do our very best provide a solution for your situation. (Due to high call volume, please e-mail to request information or schedule appointment.) Sponsor gives dependent General Power of Attorney (POA)and dependent presents original General POA at time of service. Retirees Bring your current/expired government issued ID card and your retirement orders or DD Form 214. Any unusual circumstances will be approval by a supervisor or SSM in the absence of a supervisor. POC: (760) 830-1800/7450. ID Card Office Online Welcome to the RAPIDS ID Card Office Online. Either revise the message - or return the calls. Please keep in mind that this office can adjust the sign in times for walk-in customers due to reaching maximum capacity, which is when there is a high volume of customers waiting to be seen and the expected processing times. Appointments are required. The staff was able to efficiently and effectively handle all of the walk-ins as well as the one with appointments . Be proactive and make an appointment if you know your identification card is expiring; however,ID cards will not be renewed if they are greater than 30 days from their expiration date. Even with scheduled appointments, some customers may experience a wait due to a high volume of customers, system outages/processing, and complexity of service. Assistance can also be obtained through your parent Civilian and/or Military Personnel offices or by calling (910) 451-2727. For lost CAC Cards, documentation from sponsoring agency reporting it lost. Officer & Enlisted Promotions: 99FSS.FSPD.Promotions@us.af.mil Only a five-minute grace period will be granted to late customers. Eligibility - AFID cards are issued to Active Duty, Reserves, Retirees, Dependents (10 years of age or older unless dependent is not residing with sponsor), and 100% Disabled Veterans (DVA) from all military services; DVA sponsors MUST have their letter of entitlement issued by the Department of Veterans Affairs. Check out and Check in is conducted throughout the day. How to find deers office locations near me Open Google Maps on your computer or APP, just type an address or name of a place . Please inform the service counter if your wait time exceeds 30 minutes. Please understand you can be refused services if you arenot wearing appropriate military or civilianattire in accordance with the commanding general's order. The ID Card Center in Building 59 may be contacted by phone at 910-451-2727/4223, and the ID Card Center Satellite Office at Stone Bay may be contacted by phone at 910-440-2061. HQ MFR DEERS/RAPIDS Center 2000 Opelousas Ave Rm. With either of these services, you have the ability to complete the DD-Form 1172-2 and digitally sign it. For children 21 to 26 who are not married or covered by an employee sponsored health plan. All Adult individuals requesting ANY type of Military Identification Card will NEED two forms of Identification. MCC: 015 Marine Corps Air Ground Combat Center (MCAGCC) Verify Requirements If you have lost your identification card or it was stolen, you must complete the below form, file a report with the Provost Marshal's office in Building 819, and have both a Provost Marshal representative and someone from your chain of command sign the below form before you may have a new identification card issued to you. IDCC Hours of Operation for Bldg. 2, Area A Wright-Patterson AFB, Ohio 45433 Hours of Operation: 7:30 a.m. - 3 p.m., M-F (Appointment Only) *Closed Saturday, Sunday, & Federal Holidays Please note that if the name is not yet updated on the social security card, the current name on the card will be used. Appointments are available from 7:00 a.m. to 2:40 pm Monday through Thursday. Please keep your confirmation number for reference. RECENT CHANGE: Identification Requirements For more information concerning the Stone Bay IDCC, please call 910-440-0158/2061. If visa is required the passport application will be submitted no earlier than 120 days and no later than 80 days prior to departure date. Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. All DOD Contractors must have their personnel status added to DEERS through their respective Trusted Agent (TA) of their sponsoring organization, via the Contractor Verification System (CVS), before a CAC card can be issued. Our mission is to provide enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), issue Common Access Cards (CAC) and/or official Identification Cards to all active, reserve and retired service members, service member families, and civilian and contractor employees. This means that a Dependent (Family Member) can come into the RAPIDS ID Card office, carrying with them a printed, digitally signed DD Form 1172-2 from their sponsor, and/or notify us that the form is available via their DEERS record. Failure to do so may result in command-sponsored dependents traveling separately from their sponsor, Passport Office If the sponsor is not available, the dependent must have a DD FORM 1172 (from the DEERS office) signed by their sponsor and witnessed by a verifying official or POA. Make an Appointment. All expiring identification must be within 30 days of expiring. Any exceptions to the norm shall be decided by the IDCC supervisor and/or the prospective Service Project Officers also IAW MCB and DoD regulations. A session may consist of one CAC ID or two dependent ID cards. The IDCC supervisor has the ultimate decision to close without prior notice. Appointments take priority and walk-ins may be subject to varying wait times. Passports: 99FSS.FSPS.Passports@us.af.mil If you do not book multiple appointments, only the person listed as the appointment holder will receive service, as we must adhere to a strict schedule. Individuals will be scheduled based upon Skip to content Search for: Home Events Calendar Food Club Lunch & Recovery Food Trailer Lunch & Recovery Food Truck Central Kitchen Menu Rickenbacker's Robin's Roost Crosswinds Dining Facility For Maui personnel, our HING location is not listed, you must call 1-808-789-0637 and make an appointment. Walk-in serviceswill be limited and priority will be give to patrons with appointments. If you have a confirmed appointment, please arrive before you scheduled time. No one returns our calls, and we can't make appointments. 3. Please schedule one (1) appointment for every two (2) IDs under the same record. It does not apply to identity documentation. The extension issued for an expired drivers license is for driving privileges ONLY. Schedule a USID Card Appointment Remote ID Card. Please contact the Department of Foreign Ministry Affairs in the country of issuance or search the web for "Apostille certification & country" to obtain guidance. Phone Numbers: (504) 697-8899. . DEERS enables DOD including identity management, reduces fraud and abuse of government benefits, and supports force health protection and medical readiness. At this time, we ask that customers communicate with us via email. JBSA-Randolph: If you no longer wish to keep your appointment, please visit the website above to cancel, or call the ID Card Center at. US Army: DFAS-IN, Attn: Director of Military Personnel, Special Assistance Division, Dependency/Garnishment, 8899 East 56th Street, Indianapolis, IN 46249-0855. Grissom's DEERS office is starting the new year off strong by offering members a faster, more streamlined option to schedule ID and DEERS appointments. Adding Spouse to DEERS All DEERS offices accept appointments via phone and now online at: https://idco.dmdc.osd.mil/idco/ MAP of DEERS locations: . Please do not bring children with you unless they are receiving service. 1. The DD Form 1172-2 can be signed at a DEERS office by the sponsor, or it can be digitally signed using a CAC. Walk-in sign ups can be modified to end sooner if maximum capacity is reached in the waiting area. The ID Card Center is located at the Camp Lejeune Joint Reception Center in Building 59,located on Molly Pitcher Road. The MAGTFTC/MCAGCC Command Pay and Personnel Administrator provides pay and personnel administrative support to Navy Personnel attached to MAGTFTC/MCGACC. If you do not book multiple appointments, only the person listed as the appointment holder will receive service, as we must adhere to a strict schedule. As a reminder, DEERS/IDCC does not handle questions with regard to TRICARE. The embassy in which the country that the document(s) originates from may also be contacted for assistance. Go to the RAPIDS Appointment Scheduler Website by clicking on Link below, or by going to www.Google.Com then typing: RAPIDS Appointment Scheduler in the search box. Spouse:Marriage Certificate, Birth Certificate, Social Security Card and current photo ID. Click. Our mission is to provide enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), issue Common Access Cards (CAC) and/or official Identification Cards to all active, reserve. Members are not authorized to be in partial uniform i.e. US Coast Guard: (refer to AFI 36-3026 IP, pages 177-178). with an Indefinite ID card by online appointment only. Lost, Missing, Destroyed, Confiscated or Stolen CAC, 1172-2 Form for Dependent ID Card Issuance/Renewal, Disabled American Veteran 100% - DEERS Enrollment, Age 21 to 25 Child and/or Step-Child - ID Issuance/Renewal, Medically Incapacitated Child - DEERS Enrollment & ID Issuance, Adoption/Pre-Adoption of a Child - DEERS Enrollment, Unremarried/Unmarried Former Spouses & Unremarried/Unmarried Abused Spouses, Hosted by Defense Media Activity - WEB.mil. If you feel sick, stay home as your health and our health is extremely important. For further assistance beyond the Network Administrator call the Enterprise Help Desk 855-373-8762. CAC Pin Reset hours remain unchanged at this time. No mention was made on the phone message . Vaccinations are highly encouraged. JBSA-Lackland: State exceptions are not permitted) forms of ID, one of which must bea photo ID. In order to mitigate the spread of COVID-19 and the flu; we ask that our customers practice social distancing and avoid coming in when sick. If the information above does not apply to your situation, please call the ID Card Office BEFORE arriving to ensure the DoD requirements will be met for your requested DEERS transaction to take place. Scheduling for Multiple IDs/Transactions Appointments can be scheduled by phone or online at: https://idco.dmdc.osd.mil/idco/#/locator After you book your appointment, you will receive an email with your confirmation number and a list of conditions for attaining your ID card. All wet signatures will need to be notarized! Force Management(Evals/SDAP/Duty Status/UIF & Adverse Actions, etc. Available Appointments SITE ID: 102095. Child enrollment required documents: Birth Cert. APPOINTMENT INSTRUCTIONS Please be advised that while we try to cover every possible scenario below, there may be situations that are unique, or the information provided is not clear to you. NOTE: A valid power of attorney is acceptable when sponsor is not present to sign for a family members ID card application. If any changes need to be made to a record, the Sponsor must be present or a valid Power of Attorney must be presented each time. Below are some quick references of those services. An online ID Card Office Locator & Appointments tool is available to help you locate a DEERS/RAPIDS ID card office near you that can update your CAC, or manage sponsor or family member ID card information. OTHER ID CARD/DEERS LOCATIONS . CDC Atlanta 11 Corporate Blvd NE Room 1002 ATLANTA, GA 30332 (404) 498-1800 . We went to the office July 11th and found a note on the door that the office was closed the 11th and 12th. Failure to do so will result in a Direct Care suspension through TRICARE. If no social security card has been issued yet, a temporary ID number will be assigned to the child. Closed on federal holidays/holiday liberty periods, Emergency:Command Duty Officer, Bldg. The next Generation (new style) ID cards are now available for those members. Please allow up to two duty days for a response. We reserve the right to refuse service if a situation is considered inappropriate. Adding children to DEERS The oldest version this office will accept will be dated "JAN 2014"Once signed, the DD Form 1172-2 is valid for 90 calendar days, and can only be used for one service visit. Appointment Late Policy Appointments must be cancelled at least 24 hours in advance. Click. Call 1-800-538-9552 (TTY/TDD: 1-866-363-2883) Fax updates to 1-800-336-4416 (Primary) or 1-502-335-9980 (Alternate) Mail updates to: & Social Security Card. This form is required each time a family member gets an ID card unless the spouse has a Power of Attorney. Sponsors requesting to add their parents/parents-in-law, stepparents and parents-by-adoption, must contact the Defense Finance and Accounting Service (DFAS) for their respective service branch, as follows: US Navy: DFAS-CL/PMMACB, Dependency Claims Branch, 1240 E. Ninth Street, Cleveland, OH 44199-5500, telephone (216) 522-5567. Please contact our office at 703-696-3030 between 0800 and 1600 . Photocopies of documentation are not authorized as proof of identification or eligibility. The primary document must be a valid photo ID. Email DEERS at smbplmsg-1deers@usmc.mil. Contact your respective Project Office below to get DEERS updated. Civilian Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3 and ensure your end date is correct. Please ensure you have sent the following: two supporting forms of unexpired identification, any additional required supporting documentation, Hosted by Defense Media Activity - WEB.mil.