As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. More details on software and accessibility are available at WebAIM.org. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Is Convergent Outsourcing legit or a scam? After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . I want it removed entirely. - Make the payment with them through chat. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Further information is available in our FICO Data Privacy Policy. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. This company Is willing to settle for half of what they say I owe. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. This morning I received a phone call from a debt collections agency Convergent Outsourcing. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. Will paying sprint remove collection? SCAM! I called Sprint to get some information on the account. That's if they're reporting. Rude! File your review. In business since 1950, Convergent is one of Americas leading collections agencies. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Engage via Email. My secondary goal is to get this removed ASAP. Sprint cannot make exceptions to this policy. I paid them today, now waiting to see what will happen. Convergent Outsourcing Sprint bill . Create an account to follow your favorite communities and start taking part in conversations. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. So, now I'm not sure how to handle this. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. They actually are a debt collections agency. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. I would even consider pay for delete in full. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. I have an old Sprint account that went into collections via Convergent Outsourcing. All business will get complaints. Ok, I may be wrong and others can chime in and correct it. It took a few people and tries but they are finally deleting. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. I was stunned. bureaus (they were only reporting to two). This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. It's the only way to shut them down. I just went through this, except the CA for mine was ERC. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Phone calls must be made during "reasonable hours" only. She said to give them a call and try to settle for less with them. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Of course, things are a little different now after the pandemic. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. They are billing me for something I've never had from them. If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Quick question! If the collections debt is paid there would be nothing to put on the credit. This one so contrived, premeditated, using a fake name and explanation. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. In business since 1950, Convergent is one of Americas leading collections agencies. Typically, Convergent Outsourcing is a tough egg to crack. All rights reserved. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. Convergent Outsourcing/Sprint Help Hi all. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. All rights reserved. Some people have been lucky and it was deleted right away, though. REBUTTAL BOX For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Look at all the reviews. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. It was gone off my reports within 2-3 days. Hiding negative complaints is only a Band-Aid. RENTON Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLCUnited Credit National Bank I got a call from Convergent saying I owed THEM $3,753.23; when I asked them what for, they said it was for a bank account I had in 1995 that I took a loan from the internet on. I made arrangement to pay for some equipment for renting it, I did not owe them any money. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. I had new devices on T-Mob so any blacklisting didn't affect me. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Can I get some insider knowledge or feedback? Press question mark to learn the rest of the keyboard shortcuts. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I called sprint back and spoke with a gentleman this time. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. My tertiary goal is to pay as little as possible. Legally they've followed to the letter of the law. She will most likely say she will check with another department and get back to you. So, I called the number, and got on the phone with an agent. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. Press question mark to learn the rest of the keyboard shortcuts. Work with Lemberg Law out of Wilton, CT. After reading discussions on this forum, I spoke with Sprint and paid them directly. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. Learn more about obtaining detailed information about your account over the phone. Hello all. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Press J to jump to the feed. I called sprint, who was very eager to accept a payment to confirm if this was true. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Copyright 1997-2023 Ripoff Report. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. Further information is available in our FICO Data Privacy Policy. Also make sure to file a complaint with your state attorney generals office. We sent you several validation notices. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. Further dinging score. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. Bryan Sankey - Sprint Trainer - Convergent Outsourcing - ZoomInfo We sincerely hope this represents a satisfactory resolution to your concerns. He said all he could do was put this note in my file. I have been receiving calls periodically, have not answered these calls. They might say yes or no. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers.