If you are a Birmingham City Council tenant and want to report a housing repair with us, visit the website via the link below, or if you have a complaint please use. Scheduled maintenance on council tax and benefits. Initial PY 2022 (JULY 1, 2022-JUNE 30, 2023). We recognise some tenants continued to pay their rent and service charge without having received an invoice. Richard Blakeway, Housing Ombudsman, said: Our wider investigation reveals how the landlords current approach to handling complaints is fundamentally flawed. Average salary for Birmingham City Council Senior Service Designer in Filton, England: [salary]. We use some essential cookies to make this website work. Are you struggling with the cost of living? When submitting a complaint online or via the app, be sure that you have a registered account. all commercial tenants occupying space owned by Birmingham City Council will begin to receive their quarterly rent and service charge invoices due from the June quarter day. 143,079 - 213,656 a year. The U.S. Department of Housing and Urban Development (HUD) through the HOME Investment Partnerships (HOME) Program Grant has allocated the City of Birmingham $5,074,139.00 from the American Rescue Plan (ARP) Act of 2021.The City of Birmingham is seeking input to identify the best use of HOME-ARP funds to address the eligible needs within our community. Around 300 members of staff will also be TUPEd across toEquans as part of this process. It is important that you use these restrictors correctly and that they are in good working order. You have accepted additional cookies. The dedicated Property Services website is currently undergoing a complete overhaul and re-design. The CAPER is available on the Citys website-Community Development Department webpage at www.birminghamal.gov/community-development. this property is self- contained and offers independent living for people over the age of 55. The City of Birminghams Community Development Department is preparing for its Program Year (PY) 2022 application cycle and Public Hearing for its PY 2022 Action Plan in conjunction with the U.S. Department of Housing and Urban Developments (HUDs) formula programs: Community Development Block Grant (CDBG), HOME Investment Partnerships Program (HOME), Emergency Solutions Grant (ESG) and Housing Opportunities for Persons With Aids (HOPWA). A full list of services can be found on our AZ listings page. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Birmingham City Council. We deliver our fast and efficient service under a contract awarded in 2016 that runs until 2020. Birmingham City Council compensation claims. Call us on: Contact Birmingham City Council using BSL with SignVideo. At every point residents are met with increasing challenge to get the landlord to put things right, while the lack of adequate policies, procedures and governance combined with limited learning from these issues means the landlord repeats the same mistakes. Birmingham City Council: Delivering impact with email. Building Codes. Report a repair. You can also dial 173.243.2.68 and enter your webinar number. Well send you a link to a feedback form. It is important that you use these restrictors correctly and that they are in good working order. Specific goals seek to benefit low and moderate-income persons, prevent, or eliminate blight, provide decent affordable housing, or meeting an urgent community development need. Our vision and . The invoicing cycle will return to normal for March to June 2023. You can contact them by telephone 0121 328 0227 or email birmingham@rosscare.co.uk Please Note: Repairs to powered outdoor/indoor wheelchairs. As a result of performance issues, we terminated a failing repairs contractor in March 2022. The Department of Community Development administers the City's Housing and Urban Development Grants, applies to relevant grants, conducts plan implementation, strategic community and neighborhood assessments, community outreach, and code . Following the historical cases highlighted in the report, we have progressed in terms of improving the service for tenants and this will continue through our Transformation Programme and the new Housing Strategy. RESTORE Juvenile Reentry Program Launches March 1. Are you struggling with the cost of living? Visit our cost of living support page, Who's responsible for repairs and home improvements, Change or cancel a housing repair appointment, Contents insurance for council tenants and leaseholders, Repairs done before you move in to a Council home, Security services (formerly known as night security services). 1701z-2), with funding approved by the same Appropriations Act, for the following multi-year program/project: Lead-Based Paint Hazard Control Grant Program and Healthy Homes Grant Program, for the purpose of providing lead hazard control and healthy homes intervention measures to mitigate lead hazards, lead-based paint poisoning, and addressing health hazards in households with children diagnosed with an Elevated Blood Lead Level (EBLL) and/or children under six years of age living in target housing throughout the entire city of Birmingham. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. In the event of a . // externalLoginUrl: '', // used in case you want to replace bumpyard login page in your login page. Environmental Assessment for Southtown Court Redevelopment, Southtown Court Redevelopment Public Notice. Copies of the Citys Final PY 2022-2023 Action Plan-One Year Use of Funds are available for review in the Citys Community Development Department, 710 North 20th Street, Room 1000, Birmingham, Alabama from 9:00 a.m. to 4:00 p.m., Monday through Friday, except legal holidays and is posted on the City website-Community Development Department webpage at www.birminghamal.gov/community-development. The council has to fix urgent problems in council owned homes which could affect the tenants health, safety or security within a certain period. The report is also available for inspection at the address listed below between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday, except legal holidays. Birmingham City Council . If you want to order a repair to a communal area, or if you live in an equity share property, don't use the online form. In the meantime, for further information on the various properties currently available to rent, for sale or auction please see information below: *The above documents may not be suitable for all users of assistive technology. Equansis a marketleader in the sector with 74,000 employees leveraging 200 years of expertise. Visit our cost of living support page, Enter your postcode to check if we already know about missed collections in your area. Fields marked with * must be entered. Copyright 2023 City of Birmingham, Alabama Our team in Birmingham carry out repairs, maintenance, gas servicing and home improvements across 23,136 homes in 10 areas of the city. Email: bpslettings@birmingham.gov.uk, Telephone: 0121 303 3472 Call us on: 0121 216 3330. Leader of Solihull Council. It will take only 2 minutes to fill in. Based on 8 salaries posted anonymously by Birmingham City Council Head Of Service employees in Swindon, England. Equans to oversee repairs and maintenance for c40,000 council-owned homes in the city, c300 members of staff to TUPE into Equans. If you are a council tenant and something is broken or not working properly in your home, you can report repairs online. Telephone. Please enter the required information as printed on your Penalty Charge Notice. A temporary site will be available shortly. These projects must primarily benefit low and moderate-income persons and communities. DELAYED CRITICAL REPAIR. The findings of a recent independent review and the recommendations made by the Housing Ombudsman in the Special Report have been incorporated into a detailed action plan which focusses on addressing process inefficiencies in its response to repairs, record keeping and complaint handling. Value of rent for the period of the claim: 700 x 12 = 8,400. If your council property needs repairs you need to report them to us. 6K followers . // style: "border-radius:0 25px 25px 0;", // add style to image For the last five years, Equans has been responsible for maintaining 9,000 homes across the North of the city, and this contract has been extended by a further two years. She talk like her father going to pay for council property. A viewing date will be arranged when all repairs have been completed. We apologise for any inconvenience. Employment Opportunities. about Sign up to ebilling and enter our prize draw to win an Ipad! Benefits and support. Make a benefits claim. Please include, Request, in the e-mail subject line. Council home repairs, cleaning and maintenance, Are you struggling with the cost of living? Please include, Request, in the e-mail subject line. Request a housing repair. Street paving will begin in September as a continued commitment to neighborhood revitalization in the city's 23 communities. We recognise that the council has a big challenge in keeping its housing stock up to an acceptable standard of repair, while ensuring that many more properties across the city are made warmer, safer and more energy efficient, and we stand ready to support them in this.. It is also suggested that you lower the risks to children and vulnerable adults by moving furniture and other items which they could climb onto away from windows and balcony railings. We also use cookies set by other sites to help us deliver content from their services. Are you struggling with the cost of living? This report provides insight to help the landlord strengthen its complaint handling and address the substantive issues giving rise to complaints, to help extend fairness to other residents and prevent complaints in future. Scheduled maintenance on council tax and benefits. We apologise for any inconvenience. ALL WRITTEN COMMENTS MUST BE RECEIVED IN THE CITYS COMMUNITY DEVELOPMENT DEPARTMENT AT THE REFERENCED ADDRESS NO LATER THAN SEPTEMBER 22, 2022, BY 4:00 P.M. TO BE CONSIDERED. Drivers of high-polluting cars will pay 8 . It is also suggested that you lower the risks to children and vulnerable adults by moving . Further invoices for December 2022 to March 2023 will be issued early in the New Year. Jan 2023 - Present3 months. Visit our cost of living support page Community Development Department All activities proposed allocations will be proportionally increased or decreased from the estimated funding levels to match actual allocation amounts. Community Resource Services. Potential compensation, valued at 25%: 2,100. }); If you have a speech impairment, are deaf or hard of hearing you can contact Birmingham City Council by Next . In accordance with 24 CFR Part 91, the City of Birminghams (the Citys) Community Development Department is hereby publishing its Program Year (PY) 2022-2023 (July 1, 2022-June 30, 2023) Action Plan One Year Use Of Funds Submission for citizen comments for a period of at least Thirty (30) calendar days from the date of this publication. We have urged Birmingham City Council to make robust changes to its fundamentally flawed complaints handling in a special report that was issued following concerns about its complaint handling and compensation. Average salary for Birmingham City Council Head Of Service in Swindon, England: [salary]. Keeping all our housing stock up to an acceptable standard is a big challenge, but it is essential that we provide our tenants with the best service possible, in particular ensuring that all repairs are carried out to be a high standard and on time. 2017 unawards winner for best use of email: School admissions offer days are among the busiest in the council's calendar, with almost 3,000 calls received on one day in 2016 alone. Potential projects include but are not limited to the following: increasing the availability of affordable housing, homebuyer counseling, economic development initiatives, youth educational and recreational opportunities, preventing homelessness and increasing access to quality public and private facilities. Dec. 11, 2020 (Birmingham, Alabama) -HUD grant applications are open now through Jan. 29 via the City of Birmingham's Community Development Office. I only know her contact number she is very rude very rude. trackerStreamId: '' Order a repair. PCN details. The summary is published in order to afford affected citizens an opportunity to examine contents and to submit comments relating thereto. In accordance with 24 CFR 91.105(d) and 91.520 the City of Birmingham, Alabama (hereinafter referred to as the City) has prepared its Program Year (PY) 2019 Proposed Consolidated Annual Performance and Evaluation Report (CAPER) for the period July 1, 2019 through June 30, 2020. Refunds may occasionally be given at the . Home > United Kingdom > . We welcome the opportunity to work with the Housing Ombudsman during the implementation of their recommendations and we are fully committed to delivering service improvements for the benefit of all Birmingham City Council tenants. Any tenant who needs to discuss arrangements around paying their rent and service charge is encouraged to make contact upon receipt of their invoices using the contact numbers and email addresses provided. For an overview of the HOME-ARP Program, please click this link: HOME-ARP Program HUD Exchange. This included bringing in additional dedicated resources with the objective of delivering a consistently high standard of service, reducing delays and improving the quality of responses. The summary is published in order to afford affected citizens an opportunity to examine contents and to submit comments relating thereto. If you are an established large scale developer or first time entrepreneur, we have development opportunities from half an acre to 10 acres and more. Food Truck Applications. // language: 'en', // can be 'en', 'he', 'pr','ru','ar','es','fr' Every case is different, and we would advise using our eligibility checker to see if you can claim. Bond Wolfe Auctions website, Email: AskPropertyRecords@birmingham.gov.uk. Property Services are Birmingham City Council's property experts, . The U.S. Department of Housing and Urban Development (HUD) through the Home investment Partnerships (HOME) Program Grant has allocated the City of Birmingham $5,074,139.00 from the American Rescue Plan (ARP) Act (ARP) of 2021. In accordance with 24 CFR Part 91, the City of Birminghams (the Citys) Community Development Department is hereby publishing its Program Year (PY) 2021-2022 (July 1, 2021-June 30, 2022) Action Plan One Year Use Of Funds Submission for citizen comments for a period of at least Thirty (30) calendar days from the date of this publication. Videos on managing unacceptable behaviour, Ombudsman issues special report on Birmingham City Council after wider investigation finds fundamental failures. Check what repairs the council is responsible for. Call us on: 0121 216 3330; Contact Birmingham City Council using BSL with SignVideo. ______________________________________________________________________________________________________, Initial PY 2023 (JULY 1, 2023 JUNE 30, 2024). Pay your rent. Following the historical cases highlighted in the report, we have progressed in terms of improving the service for tenants and this will continue through our Transformation Programme and . Visit our cost of living support page. All interested parties who desire to submit written comments regarding the Citys development of its Final PY 2022-2023 Action Plan-One Year Use of Funds submission may do so by mail addressing them to Dr. Meghan V. Thomas, Director; Community Development Department; 710 North 20th Street, 10th Floor City Hall; Birmingham, Alabama 35203 or by email at housingandcommunityinfo@birminghamal.gov. The council has to fix urgent problems in council owned homes which could affect the tenant's health, safety or security within a certain period. We are pleased to announce the opening of BVSC's Hardship Grant Community Fund, part of Birmingham City Council's wider Household Support Fund (HSF) activity for this Winter. The new contracts will continue Equans' successful partnership with Birmingham Council Europes biggest local authority which has also resulted in thousands of homes across the city being made warmer, safer and more energy efficient. All comments should be submitted in writing on or before Monday, September 27, 2020 by 4:00 p.m. Chris Hatcher, Interim Director Visit our cost of living support page, Apply to install 4G and 5G small cell equipment, Birmingham Translation, Interpreting and Accessible Information Services. She has served on the city council since 2009. Birmingham City Council is the largest local authority social housing landlord in England with over 60,000 homes and carries out over 250,000 repairs per year. 286 Pershore Road South. If you prefer to speak with a customer service representative, call 311 from within the Birmingham city limits or dial 205-254-2489. If your home needs an emergency repair, don't use the online form to report it. Effective learning from complaints is a core element of effective governance. Based on 1 salaries posted anonymously by Birmingham City Council Senior Service Designer employees in Filton, England. The Housing Ombudsman has issued a special report on Birmingham City Council after concerns about the landlords complaint handling and compensation. We are currently working to make them accessible, please email carole.smith@birmingham.gov.uk if you need an accessible version. Birmingham, England, United Kingdom. Submit your 311 service request online: 311 Request. We use cookies to ensure that we provide you with the best possible experience on our website. We apologise for any inconvenience. Services for council tenants. about Our Customer Service Strategy - Beta version, about Turn your change into action for rough sleepers in Birmingham, about Set up your BRUM account today for access to council services 24/7, Are you struggling with the cost of living? More than 11 miles of paving will take place. +1-312-535-8110United States Toll (Chicago). Who's responsible for repairs and home improvements. Address. To help us improve GOV.UK, wed like to know more about your visit today. If the restrictor is faulty or becomes damaged it is important you report it for repair immediately and keep it closed until the repair is completed. Next Routine repairs to your council home. Effective December 2019, the City of Birmingham has contracted with Avenu to provide business license and tax filing services. Birmingham Wheelchair Service has a duty of care to repair and maintain it. Some drivers using part of the A38 in the city centre face charges under the proposals. How to contact Birmingham City Council. It is responsible for adopting the city budget, approving mayoral appointees, levying taxes, and making or amending city laws, policies, and ordinances. Birmingham City Council, based in The Council House, Victoria Square, Birmingham B1 1BB, is the largest local authority in the UK. Some of our council tax and benefits online forms and systems will be unavailable from Thursday 2 March at 6:00pm until Saturday 4 March at 5:00pm. Invoices for June to September 2022 will be issued first, followed by those due for September to . All interested parties who desire to submit written comments regarding the Citys development of its Final PY 2021-2022 Action Plan-One Year Use of Funds submission may do so by mail addressing them to Mr. Christopher Hatcher, Interim Director; Community Development Department; 710 North 20th Street, 10th Floor City Hall; Birmingham, Alabama 35203 or by email at housingandcommunityinfo@birminghamal.gov. Age: 46 Residence: Birmingham (East Lake) Political experience: Candidate, Birmingham City Council District 2, 2017; committee assistant, Birmingham City Council, 2009-10, 2011-13; neighborhood liaison to Councilor Kim Rafferty's office, 2009-2011 Professional experience: Virtual administrative assistant, self-employed, 2017-present; owner, Gigi's Catering Service, 2011-present; past . In addition, Equans has now also been awarded the contract for an extra 31,000 homes across Birminghams East and West quadrants.